Methods of ordering your Repeat Prescriptions
About one week before you need more treatment, please request your repeat prescriptions via the NHS services, by post, or via your local/nominated pharmacy.
NHS App and your NHS account
Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android. You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
Non-urgent advice: Patient Notice
Please allow at least three full working days for your prescription to be processed or 3 full working days, 72 hours. Not all medications are put on to repeat. Certain medications are deliberately not put on repeat prescriptions as they can be dangerous. It is a decision between an individual and the doctor about whether a medication goes on to be repeated.
HRT Pre-Payment Certificate
From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).
The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.
Before buying an HRT PPC, you should check if:
- you’re eligible for free NHS prescriptions using the eligibility checker: www.nhsbsa.nhs.uk/check
- your medicine is covered by the HRT PPC. For a list of eligible HRT medication, visit: www.nhsbsa.nhs.uk/hrt-ppc-medicines
- a 3 or 12 month PPC is more suitable. It covers all NHS prescriptions, not just HRT items. Visit: www.nhsbsa.nhs.uk/ppc
Medication reviews
Every 12 months you will need to see a doctor or nurse to review your medication unless otherwise agreed.
Prescription charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 3-month PPC: £31.25
- 12-month prepayment certificate (PPC): £111.60
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- PPC Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
Local Pharmacies
- Boots
96-104 Eltham High Street, SE9 1BW - Well Eltham – Court Yard
27 Court Yard, Eltham, SE9 5PR - Mangal Pharmacy
71 Sherard Road, Eltham, SE9 6ER
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.