Non-urgent advice: Urgent appointments
If you need to be seen urgently, we will do our best to offer you an appointment on the same day. This appointment will be with one of our on call GPs or physician associate.
Telephone: 020 8294 8150
Non-urgent advice: Book in advance
If your problem is not urgent, you may book up to 4 weeks ahead. We offer a wide range of appointments at a time to suit you.
Non-urgent advice: Contact us online
We encourage patients to use our online service here which is available during our opening hours.
Accurx online consultation is a great way to submit medical queries for simple requests. If you feel that your medical query requires advice from a clinician or an examination, we would encourage you to book an appointment on the phone
Non-urgent advice: Opening hours
Regular hours
08:00-18:30 everyday.
Telephone: 020 8294 8150
Extended hours consultations
We are now open at more times to suit you.
Late afternoon Mondays and Fridays – 18:30 – 20:00.
Saturdays (once a month) 09:00-17:00.
Baby clinic
Once a month
Physio appointments
Every Tuesday 08:00 – 16:00 and Thursday 13:00 – 17:00.
Non-urgent advice: Cancel an Appointment
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
To cancel, you can:
Call us on 020 8294 8150
Fill out our cancel an appointment form
Appointment times
Our appointment system is scheduled so that doctors can provide 10 minute consultations and nurses 15 minute consultations.
If you have more than one problem to discuss, please consider whether you need to book a double appointment and mention this to the receptionist when booking. You will also need a separate appointment for each person who needs to be seen.
If an interpreter is required please inform the receptionist as a double appointment will be required.
Appointment Reminders
We now have the facility to send out appointment reminders via a text service. At the time of a patient registering with the practice their mobile number will be automatically included to receive this service. If you would like to opt out of receiving text reminders, please make reception aware.
We have 3 full time dedicated receptionists (front desk, appointments line and enquiries line) Our reception staff will need to ask for details about your problem. Please be aware that this is in order to help you receive an appointment with the appropriate clinician.
We understand that patients may be uncomfortable sharing these details with our reception staff, however this information will be treated with the utmost confidentiality.
In some cases it may be that a clinician can deal with a problem over the telephone thereby saving you the need to visit the practice.